At we value and respect the privacy of our customers. Therefore, our Privacy Policy establishes clear and transparent procedures for collecting and using information, and presents the approaches and principles used in to ensure personal data protection.
Personal data are processed in accordance with the Regulation (EU) No 2016/679, the Law on Legal Protection of Personal Data, the  Law on Electronic Communications of the Republic of Lithuania, other relevant legislation, and instructions of supervising authorities. 


Who we are

Our website adress is:
Your personal data controller is:

UAB Viešbučių paslaugos

Perkūno av. 61, LT-44226 Kaunas, Lithuania
Compaby code 304030271
Vat code LT100009357518
Tel. +370 37 320230


What personal information do we collect and why?

Information collected for voucher purchasing and securing the room booking:

Location, IP address and web browser type: this information will be used to calculate applicable charges and delivery costs.
In the case of voucher purchase the following information will be requested: title, greeting, buyer’s e-mail, phone number and comment. 
In the case of room booking the following information will be requested: name and surname, e-mail, phone number, arrival and departure dates, number of adults and children, and comment.
The above information will be used in order to:

  • Reply to your enquiries, including refunds and/or claims
  • Meet our legal obligations, e.g. calculation of taxes
  • Improve our offers



To ensure the functionalities of the website small data files called “cookies” are transferred to the hard drive of your device. The use of cookies is an industry standard.
Cookies are small data files used as unique identifiers. Cookies enable the website to “memorise” for a certain period of time your actions and preferences (e.g. user name, language, IP address, font size and other viewing options) and saves you from repeated entering the same information each time you visit or browse our website. Cookies also help to collect website statistics.
Cookies will be stored only upon your consent to be confirmed in the pop-out window, except for the strictly necessary and technical cookies used in order to provide a properly functioning website.

Necessary cookies:


To store a the logged in user’s username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access. Slapukas galioja iki darbo sesijos pabaigos.
Expires: When the user’s browser is closed

If you have an access to page, or login to, we also create these cookies:


Expires: When the user’s browser is closed
On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/

Expires after 2 days. After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

Expires after 1 year.
WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

_icl_current_admin_language -[hash], _icl_current_language
Expires after 2 days.
Detects language of site admin and language of site visitor.


Technical cookies

Used cookies: cookie_notice_acepted. Expires after 1 year. Ensures that after accepting cookie policy, you do not need to do this again when you visit a website.

Statistics/ marketing cookies

Google analytics cookies

These cookies are used for behavioural targeted advertising, for collecting website visiting statistics, visit duration, and the navigation path. These cookies are not used unless you agree.


2 years
Used to distinguish users.

24 hours
Used to distinguish users.

1 minute
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.


30 s. to 1 year.
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.




Content uploaded from other websites, cookies of third parties

This website may contain the content uploaded from other websites (e.g. videos, pictures, texts, etc.) Viewing or engaging with such uploaded content in this website is equivalent to visiting those websites from which the content is uploaded.

These websites may collect data about you, use cookies, third-party tracking services, and monitor your actions with the uploaded content, also including the cases when you have established connections with the said websites (e.g.  Youtube, Google, etc.).


We embed videos from our official YouTube channel using Privacy-Enhanced mode.
In this mode tracking cookies can be set on your computer when you click on the YouTube video player; however, when embedded videos are viewed in Privacy-Enhanced mode, YouTube will not store personally-identifiable cookie information.
These cookies expire in 10 years.
Example of cookies: Visitor_info1_Live, Use_Hitbox, SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics, VISITOR_INFO1_LIVE
Youtube Privacy Policy can be viewe here

Google maps

Cookies placed by Google maps are used to show a convenient map and specify the locations.
These cookies expire in 10 years.
Google Privacy Policy can be viewed  here


What can you do to manage cookies?

You can manage cookies by selecting the cookies to accept and the cookies to reject in the settings of your browser. You may reject cookies at any time by deleting cookies from the browser where they are set. The place for managing cookies depends on the browser you use. To learn more how to manage and delete cookies set in your browser please visit your browser’s website or read a short instruction for the most popular browsers here: Chrome; Mozilla, Edge; Safari; Opera.


Disclosures of Your Personal Data

Your data is always stored safely and we demand the same from all our partners and service providers who have access to your data.

Your data can be viewed by:
– website hosting service providers
– marketing service providers
– project development team



We accept payments made via Paysera. Should you opt for this payment alternative, your data, including the information required for payment processing or support, e.g. purchase amount and settlement information, will be transferred to Paysera.

For more information please read Paysera privacy policy.


How long do we keep your personal information for?

We stop processing your personal data collected upon your expressed consent after you revoke your consent (or express your disagreement).
Information collected by means of Google Analytics or other cookies is usually used for three years.

Your enquiries sent through the contact forms go to where information is kept until the administrator reviews it and sends the reply.


Your rights

If you are a registered user of this website, you may ask for a data export file will all your personal data kept by us, including the data delivered by you. You may also request to have all your personal data kept by us deleted. You may do it yourself in the page “Personal Information” or address the personal data controller. Both requirements shall not apply to the information that must be stored under the law for administrative, legal and security purposes (e.g. invoices, contracts, etc.)

How can you delete your data?

The data will be deleted in 30 business days upon your request sent by e-mail

How can you rectify your data?

The data will be corrected in 30 business days upon your request sent by e-mail

How can you deliver a complaint

We will respond to your complaint in 30 business days after having received it by e-mail

How can you learn what personal data of yours we hold?

We will send this information in 30 business days upon your request sent by e-mail

How do we store your personal information?

Your data is always stored safely and we demand the same from all our partners and service providers who have access to your data.

What data protection procedures do we use?

Your personal data is handled in a responsible and safe manner. We use appropriate technical and administrative measures provided by the law in order to protect your personal data handled by us against any accidental or illegal deletion, destruction, alteration, loss, disclosure or damage as well as against any unauthorised processing. staff are committed in writing not to disclose to third parties and not to circulate in their workplace any information about the company’s clients, including visitors of website.
Personal data protection measures are established in view of the risk arising in personal data processing.

What website security measures do we use?

Our website uses SSL certificate to guarantee:
• Approved identity of the website (you visit a website of the real domain owner, you are not directed to a fake server set up by hackers)
• All data exchanged between the server and the browser is encrypted (hackers cannot retrieve the data)
• Data integrity and originality (carriers and routers cannot modify or censor the exchanged information).
Read more


Password Security Guide

All users are encouraged to use strong passwords for accessing their accounts. OWASP 10 security standard is a benchmark.
Three unsuccessful attempts to connect to the system cause a temporary blocking of further connection.                 


Information on regulated activities

If you believe that you privacy was violated, you may file a complaint with the State Data Protection Inspectorate, address  A. Juozapavičiaus g. 6, 09310 Vilnius, phone +370 5 271 2804, 279 1445, fax +370 5 261 9494, e-mail


How to know about changes to this Privacy Policy

Major changes to Privacy and Cookies Policy will be posted to website.

Last updated on 3 June 2018